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Frequently Asked Questions

We adhere to producing beauty products with green ingredients, not tested on animals, and packaged in an environmentally friendly way. By law, all ingredients in a product formulation must be listed on the package. When the package size is too small, and where permitted by local regulations, they may be provided separately at the point of sale. Please visit our brand websites for more information, and for authorized retailers in your area.  For information about the function and purpose of most cosmetic product ingredients, click here.

Thank you for reaching out to Wella Company regarding media requests. In order to ensure the fastest response, please send your detailed message to wella.communications@wella.com. A member of our media team will review and contact you in case of further interest.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Wella Company’s Group Tax Strategy can be found here.

The registered trademarks, trade names, service marks, logos, or other graphics appearing on the Wella Company Sites (collectively the "Trade Marks") are the property of Wella Company, its licensors, content providers, or other parties, under applicable trademark laws.

Wella Company has a zero-tolerance policy when it comes to defending its intellectual property, maintaining product integrity, and ensuring customer and consumer trust. As a global entity with a 140+ year history, Wella Company's brand protection measures are tackling issues from counterfeit to grey market products. Counterfeiting poses a significant risk to Wella Company’s reputation and consumer safety, as fake products compromise quality and safety, leading to potential harm to customers and consumers. Key actions taken by Wella Company to protect its brands and prevent counterfeit products involve strict monitoring through advanced technologies and both online and offline enforcement.

Overall, Wella Company's brand protection actions are a testament to its commitment to quality, safety, and customer and consumer satisfaction. These actions, which integrate technology, legal expertise, and consumer engagement, protect Wella Company’s status as a trusted and innovative leader in the beauty industry.

Wella Company and its employees do not accept or consider unsolicited ideas, suggestions, proposals, comments, or materials, including for new or improved products, services or technologies, product or service enhancements, processes, advertising campaigns, promotions, marketing plans, or new product or service names. Any such material submitted to Wella Company will be deemed non-confidential and Wella Company intellectual property.

However, we do welcome feedback on our existing business. If you are interested in sharing your thoughts with us, please only provide specific feedback on our existing business. To do so, please visit: Consumer Relations | Wella Company. Any thoughts you provide are deemed non-confidential and non-proprietary. The Company will be free to use such information on an unrestricted basis, without any compensation to you or any other person or party.

Wella Company does not test its products on animals, except in certain countries when required by law. We continue to advocate to end animal testing across the beauty industry by supporting activities led by trade associations such as the International Collaboration on Cosmetics Safety (ICCS). Click here for more information.