Wella Partners Portal

OUR COLLABORATIVE PLATFORM FOR WELLA SUPPLIERS

We are committed to working in the most efficient way with our suppliers to ensure payments are made as quickly as possible. Here you will find key information related to invoicing and completing business with Wella in the Americas, EMEA and APAC.

Digital_Invoice

Invoice Information letters

Belgium introduced mandatory B2B e invoicing on 1 January 2026. From this date, all Belgian VAT taxable persons must issue and receive structured electronic invoices (Peppol BIS XML via Peppol) for domestic B2B transactions, unless they fall under one of the official exemptions (Flat Rate Scheme taxpayers, insolvent companies, transactions fully exempt under Article 44 of the Belgian VAT Code, or taxpayers not established in Belgium).

The mandate does not apply to B2C transactions, cross border transactions, or vendors invoicing only under a foreign VAT registration. All e invoices must be issued in the Peppol BIS Billing 3.0 format, as required by Belgian regulation.

Wella Belgium – Peppol ID: 0208:0754488170

Transition / Tolerance Period (1 January – 31 March 2026)

During the official tolerance period introduced by the Belgian authorities, vendors who are not yet Peppol ready may temporarily send:

  • PDF invoices by email, as a fallback format
  • while continuing preparations to switch to Peppol e invoicing

From 1 April 2026 – Mandatory Peppol E Invoicing

Starting 1 April 2026, Wella will only accept invoices that meet the following criteria:

  • Format: Peppol BIS XML
  • Channel: Sent via the Peppol network to our Peppol ID
  • No invoices (XML or PDF) sent by email will be processed unless a temporary exemption has been explicitly agreed

Vendors not ready by 1 April must contact us to arrange a temporary alternative, which requires:

  • sending the XML invoice by email, together with the matching PDF

Need Support?

If you have questions or need guidance, please contact our AP team at: AP.QUERIES.BNL@wella.com

VAT ID determination rules if your business is with our Swiss Legal Entity (3400 Wella International Operations Switzerland Sàrl)

Please consider the following details regarding VAT number determination.

In case of goods delivered to a location included in the VAT ID list for our Swiss Legal Entity (3400 Wella International Operations Switzerland Sàrl) in the above EMEA Letter / Mailbox Section, please select the VAT ID of the country of destination.

Example: if your business with Wella will fall under the Swiss Legal entity (3400 Wella International Operations Switzerland Sarl) and if you are delivering goods to a Distribution Center in Germany, you should select the VAT ID for Germany, meaning DE335700288. 

In case the goods delivery location is not included in the VAT ID list for our Swiss Legal Entity (3400 Wella International Operations Switzerland Sàrl) OR in case you are providing a service under the Swiss Legal Entity (3400 Wella International Operations Switzerland Sàrl), the correct VAT ID to select is CHE-456.686.747.

If you are sending your invoice to a freight invoice audit company today, continue sending them to the same freight invoice audit company.

If you are working with Control Pay:

  • As of January 31, 2022, please use the following email address to send your invoices and your pre-invoice files: wella.invoices.processing@controlpay.com. If you are used to upload your invoices through the Control Pay tool, please continue working the same way.
  • Make sure to address your invoice to the correct Legal Entity (Bill to) as previously indicated.